Privacy Policy

This Privacy Policy explains how kitset collects, uses, and protects your personal information when you visit or make a purchase from kitset.co.uk (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain details about your device, such as your web browser type, IP address, time zone, and some cookies installed on your device. As you browse, we also gather information about the pages or products you view, how you arrived at our Site (referring websites or search terms), and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

_ Cookies: Small data files stored on your device, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
_ Log Files: Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
_ Web Beacons, Tags & Pixels: Electronic files used to record browsing activity on the Site.

When you place an order or attempt to make a purchase, we also collect:

_ Name
_ Billing and shipping address
_ Payment details (processed securely through PayPal — we do not store your payment information)
_ Email address
_ Phone number

This is referred to as “Order Information.”

In this Privacy Policy, “Personal Information” means both Device Information and Order Information.

How We Use Your Personal Information
We use your Order Information to:

_ Process and fulfill orders, including payment processing, shipping arrangements, and sending invoices/order confirmations
_ Communicate with you regarding your order
_ Screen for potential fraud or suspicious activity
_ Send you information, updates, or special offers (if you have opted in to receive them)

We use Device Information to:

_ Monitor for fraud and security risks
_ Improve and optimize our Site’s functionality and user experience
_ Analyze customer browsing behavior to enhance our marketing and advertising campaigns

Sharing Your Personal Information
We may share your Personal Information with trusted third-party partners to help us operate our business and provide services, such as:

_ Analytics Tools: For example, we use Google Analytics to understand visitor behavior and improve our Site.
_ Legal Compliance: We may share information to comply with applicable laws, respond to lawful requests, or protect our rights.

Targeted Advertising
We may use your information to provide targeted advertising. To learn more about how targeted ads work, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

_ Facebook
_ Google
_ Bing

You may also use the Digital Advertising Alliance Opt-Out Tool for broader control of targeted ads.

Do Not Track
Please note that our Site does not alter its data collection practices when a Do Not Track signal is detected in your browser.

Your Rights (UK & EU Customers)
If you are based in the UK or EU, you have the right to:

_ Access the personal data we hold about you
_ Request corrections or updates
_ Request deletion of your data

To exercise these rights, please contact us using the details below.

Data Retention
We keep Order Information for our records unless you specifically request its deletion.

Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal obligations, or business operations.

Minors
Our Site is not intended for individuals under the age of 18.

Contact Information
👤 Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
📞 Phone: +44 7857 947592
📩 Email: support@kitset.co.uk
🏠 Office Address: 48 Barlow Moor Rd, Manchester M20 2GJ, United Kingdom